John & Jane

”The customer is always in need“ – call agents in Bombay, in between traditional Indian social structures and the requirements of a globalised service society. Primarily American businesses (and American customers) make use of the services of the Indian call centre, the protagonists‘ 14-hour night shifts soon take their toll: John & Jane discovers a new generation of Indians who already live between the real and the virtual world by contrasting the nightly illuminated offices and shopping centres with questions about the essence of personal identity in the globalised world of the 21st century. (Kinoreal)